REFUND POLICY

Eligibility for Refunds

Refunds may be issued under the following conditions:

• Damaged or Defective Items — If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.

• Incorrect Item Received — If you receive the wrong item, notify us within 3 business days of delivery.

• Non‑Delivery — If your package is marked delivered but cannot be located, please file a claim with the carrier first. After that, contact us for additional support.

 Return Requirements

To qualify for a refund:

• Items must be unused, unopened, and in their original packaging.

• A return must be initiated within 7 days of delivery.

• The customer is responsible for return shipping costs unless the item arrived damaged or incorrect.

​Refund Processing

​

Once your returned item is received and inspected:

• Approved refunds will be issued to your original payment method.

• Refunds typically appear within 5–10 business days, depending on your bank or card provider.